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Refund policy


Once we have received your order and payment, we will do everything we can to get them to your door as quickly as possible!

Normally it takes up to 2 working days before the goods are dispatched. Shipping takes up to a maximum of 10 working days.

And don't forget: they're magnets, they'll probably stay around for a while.

Return shipments?

If you want to return your products, go to your account, orders section (in the left menu) and select 'Return item(s)'.

You will then be given a form where you can indicate which products you wish to return, for what reason and the number. You can also indicate whether you wish to be reimbursed or receive a shop credit.

Finally, send the goods to Magnet Outlet, Asiadok Oostkaai 28-29, 2030 Antwerpen, Belgium and provide us with the tracking number by e-mail. The refund will be transferred within 30 days after receipt.

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