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Terms of service

  1. We take the necessary measures to respect the delivery deadlines and do not accept any delaying penalties.
  2. The delay in delivery may not under any circumstances give rise to cancellation of the order.
  3. The goods travel at the risk and expense of the recipient.
  4. Any complaint, in order to be valid, must be made in writing to our company at the latest within 5 days following the receipt of the goods.
  5. Unless otherwise stipulated, our agents or representatives are not permitted to collect the amount of the invoice.
  6. The exchange rate risk shall be for account of the buyer.
  7. Unless otherwise stipulated in writing, our invoices are payable thirty days end of the month.
  8. Any amount that remains unpaid on its due date shall, automatically and without notice, attract interest calculated on the basis of the rate applied by the National Bank of Belgium to advances on government securities at the time the invoice was issued, plus 2%.
  9. In the event of non-payment by the due date, the seller reserves the right to increase the amount of the invoice by 10%, with a minimum of 25,- EUR.
  10. The non-payment on the due date of a single invoice makes the balance due of all the other invoices, even those not yet due, immediately payable by right.
  11. If the buyer fails to fulfil his obligations, the sale may be terminated by operation of law and without notice of default, without prejudice to the seller's rights to all damages and interest. The seller's declaration of intent to this effect by registered letter shall suffice.
  12. If the sellers' confidence in the buyers' creditworthiness is shaken by legal actions taken against the buyers and/or other demonstrable events, which question the trust in the proper execution of the commitments entered into by the buyers and/or make it impossible, the sellers reserve the right to demand suitable guarantees from the buyers. If the buyers refuse to comply with this, the sellers reserve the right to cancel all or part of the order, even if the goods have already been dispatched in full or in part.
  13. Without prejudice to the buyer's risk with regard to the goods, the seller shall reserve the right of ownership of the delivered goods until full payment of the price. The paid advances shall remain acquired by the seller as compensation for possible losses on resale.
  14. The drawing and/or acceptance of bills of exchange or other negotiable documents does not imply novation and does not constitute a derogation from the terms and conditions of sale.
  15. In the event of a dispute, the courts of Antwerp or the courts of the buyer's place of residence, at the seller's choice, shall have sole jurisdiction.

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